Throughout 2018, Northrop Grumman Federal Credit Union continued to expand and improve service to its growing membership. In 2018, your Credit Union’s assets grew an additional $35 million as thousands of new members sought to share the value of NGFCU products and services.

The continued growth in member participation and engagement has produced some outstanding achievements reflected in these benchmarks posted at the end of 2018:

• $1.139 billion of assets, ranked in the 94th percentile of United States credit unions
• $720.1 million of loans, an increase of nearly $95 million
• $983.5 million of total shares
• $214.6 million of loans granted

Contributing to these accomplishments were improvements in remote service delivery channels as member suggestions encouraged the addition of new technologies to enhance the member experience.

DocuSign and credit card funding during the onboarding of new members, and secure messaging of documentation were added in 2018. Additionally, the mobile banking app began offering easy login through Quick Access to set up Quick Balances, to update member contact information, place stop payments, create account nicknames, and view multiple accounts from the convenience of one mobile device.