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Security Tips - Apr 2024

Home > Financial Fitness > Security Tips - Apr 2024
Home > Financial Fitness > Security Tips - Apr 2024

Security Tips - Apr 2024

Here are a few quick security tips to remember:

  1. NGFCU will never call, text, or e-mail you and ask for your account number, social security number, or PIN.
  2. Using online banking or your mobile app, check your banking and credit card accounts regularly to ensure there are no unauthorized charges or withdrawals.
  3. Cybercriminals can "spoof" the caller ID on your phone so NGFCU's phone number appears. Don't trust the caller ID. If you see NGFCU's number on your caller ID and you answer the call, hang up immediately if the caller is asking for personal account information.
  4. Scammers can now clone & mimic the voices and images of people you know. If a call or text sounds or looks suspicious, do not respond and contact the person directly.
  5. Call NGFCU 24/7/365 if you are ever concerned about the security of your accounts.    

Remember, NEVER provide your online banking credentials to anyone.

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Important Numbers

Member Services: 800.633.2848 (available 24/7)

Credit & Debit Card Member Services: 800.633.2848 ext 4856 (available 24/7)

Credit Card Lost or Stolen: 866.839.3485
For International Calls: 727.570.4881

Debit Card Lost or Stolen: 800.754.4128
For International Calls: 727.227.9012

Credit Card Activation: 800.456.6870

Debit Card Activation: 855.485.7043

Members traveling or who reside outside of the US: 727.227.2447

Routing #322276088