Scams using artificial intelligence (AI) are on the rise. One of the most common AI scams is voice cloning. The scammer can impersonate the voice of a loved one (grandchild, spouse, sibling) they have captured from TikTok or Instagram videos. Once the voice has been cloned, the scammer will call claiming to have an emergency and needs money immediately. These scammers can also impersonate a known media personality and claim that you have won a prize or contest. But the caller will always request payment for something immediately.

If you receive a call like this, here are a few tips to avoid becoming a victim of this scam.

1. Test the caller by asking a question that both you and the person that they’re claiming to be would know the answer to.
2. If you receive a call, put the call on hold (if you have that feature) and try calling the person directly. Remember that the caller ID can also be spoofed, so don't assume it is legitimate if the caller ID matches the person's voice.
3. Never respond to a call that is asking you to pay for something with a gift card.
4. Let calls go to your voicemail. If the caller is legitimate, they will leave a message.