Watch for Delivery Scams - Dec 2023
Delivery scams increase during the holidays. Watch for these scams and learn ways to protect yourself.
Popular Scams:
- Phishing texts or emails that pose as official notices from delivery companies. These either contain a "tracking link," a message that the shipper is having difficulty delivering a package to you, or most recently, a link to update delivery preferences. Clicking the link either takes you to a form that asks for personally identifying information or to a site that downloads malware onto your computer.
- Fake "missed delivery" tags. Scammers place a note on your door that claims they are having challenges delivering a package to you. They ask you to call a phone number to reschedule your delivery, but it's a ruse to get your personal information.
- Package theft. Many consumers have had their packages stolen before they arrive home from work. Thieves snatch packages from almost anywhere and even follow delivery and postal trucks.
How to avoid these scams:
- Watch out for door tags, texts or emails about a missed delivery. Don't click on links you receive via text or e-mail about a missed delivery. Instead, go to the delivery carrier's website directly or log in and use the retailer's tracking tools. If you get a missed delivery tag on your door, make sure it is authentic before you provide the information requested.
- Don't leave packages sitting on your doorstep. Packages left at your door are very vulnerable to theft. Have your package delivered to your workplace or a trusted friend/neighbor who can accept delivery. Some delivery companies now have lockers where your packages can be stored until you are ready to pick them up.
- Get shipping insurance. If you have a valuable or fragile item delivered to your home, purchase shipping insurance. Always get tracking numbers for your purchases and check the shipping progress periodically.
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